Privacy Policy.
Effective Date: April 8, 2025
Last Updated: April 14, 2025
Solaz Productions LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage with us through advertising or communication channels.
By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect the following types of personal data:
Full name
Email address
Phone number
Social media handles
Company name
Billing information
Location (city, state, country)
Any other information voluntarily submitted through forms, contact, or advertising
b. Automatically Collected Data
IP address
Device and browser information
Cookies and tracking pixels
Referring URLs
Pages visited and time spent on site
Approximate geolocation
c. Third-Party Data
We may collect data from trusted third-party partners such as Facebook, Instagram, and advertising networks for ad tracking and performance analytics.
2. How We Use Your Information
We may use your information to:
Provide and manage our services
Send appointment confirmations, onboarding info, and other communications
Deliver marketing emails, text messages, and retargeting ads
Respond to customer service inquiries
Improve our website, campaigns, and offerings
Comply with legal obligations
3. How We Share Your Information
We do not sell your personal data. We may share your information with:
Service providers (CRM platforms, email marketing tools, SMS services, hosting providers)
Advertising platforms (e.g., Meta, Google Ads)
Legal authorities, when required
Contractors and team members who need access to perform their duties
All third parties are required to handle your data in compliance with applicable data protection laws.
4. SMS & Email Communication
By submitting your phone number or email through our forms, you consent to receive marketing messages and updates from Solaz Productions LLC. Message and data rates may apply.
You may opt out at any time by:
Replying “STOP” to SMS messages
Clicking “Unsubscribe” in any email
Contacting us directly at spencer@solazproductions.com
We do not share, sell, or rent your mobile number or SMS consent information with third parties for marketing purposes. Your phone number and SMS preferences are securely stored and used solely for communications from Solaz Productions LLC. You may also reply “HELP” at any time to receive additional support.
5. Cookies & Tracking
We use cookies and similar technologies for analytics, advertising, and performance. You can disable cookies through your browser settings, though some functionality may be limited as a result.
6. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Object to or restrict certain types of processing
Opt out of the sale or sharing of personal data (where applicable)
File a complaint with a data protection authority
To exercise any of these rights, please contact us using the information at the bottom of this policy.
7. Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
8. Security
We use industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security of your personal information.
9. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a new “Last Updated” date. Continued use of our services after changes means you accept the revised terms.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Solaz Productions LLC
Email: spencer@solazproductions.com
Phone: 917-526-3738
San Francisco, CA
Website: https://www.solazproductions.com